Introduction: At Blue Moon Academy, safeguarding your privacy is our priority. We are dedicated to protecting the personal details you entrust to us. This Privacy Policy outlines how we manage your personal information. Should you have any enquiries or require specific actions regarding your data, please reach out to us at info@bluemoonacademy.co.uk.

Personal Information Collection: When you interact with our website, such as filling out forms, registering for classes, booking events, or entering promotions, you provide us with personal data. This data can include your name, address, email, telephone number, and details about your child. We also gather information from your communications with us via telephone or email.

Record of Interactions: We keep a detailed record of your interactions with us, including your booking history and payment details.

Utilisation of Your Data: We collect personal information to manage your interactions with us, ensuring we meet the service standards as outlined in our terms and conditions. This includes:

  • Managing and processing your bookings and payments.
  • Handling any cancellations or refunds as necessary.
  • Communicating with you regarding your bookings for confirmations, changes, or other related administrative purposes.
  • Alerting you to any issues with outstanding payments.

Failure to provide necessary information might impact our ability to complete your bookings effectively. We also use your information to enhance our services by:

  • Monitoring usage patterns on our website.
  • Undertaking internal tasks such as data analysis and operational testing.
  • Improving website content and functionality to enhance user experience.

Your Privacy Rights: You are entitled to object to how we process your personal data. If you have concerns, please contact us. Be aware that objecting to certain types of processing might influence the services we can provide.

Disclosure Practices: Your personal information may be shared internally within Blue Moon Academy as necessary. We do not sell or distribute your data to third parties for marketing purposes. However, we might share your information with:

  • External service providers and legal advisers.
  • Law enforcement or other authorities if required by law or to protect rights and safety.
  • Business successors in cases of mergers or acquisitions.

Data Security and Retention: Your data is securely stored on servers in the United Kingdom. We take all appropriate measures to protect your data, though we acknowledge that no internet transmission is entirely secure. We retain your personal data as long as necessary to provide services or as required by law, typically removing data after five years of inactivity.

External Websites: Our website may link to external sites not under our control. Accessing these sites may lead to different privacy practices, which are not covered by our policy.

Asserting Your Rights: You have rights regarding your personal data, including:

  • Accessing the data we hold about you.
  • Correcting incomplete or inaccurate data.
  • Objecting to or restricting our data processing.
  • Requesting deletion of your data.
  • Reusing your data for other purposes.

To exercise these rights, please contact us directly. If unsatisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO).

For further enquiries about our privacy practices, contact us at T: 02087356502 E: info@bluemoonacademy.co.uk.